Booking Information

The Forum Theatre Box Office is located in the foyer of the Theatre and is currently open Monday - Saturday from 10am - 6pm.

Please call 01642 552663

On performance days the box office will remain open until 30 minutes after the start of the last performance. If a performance is taking place on a Sunday, the box office will open 2 hours before the start of that performance.

The Theatre now also offers a 24 hour on line booking service which can be accessed through this website - simply select the show  you wish to book  and follow the on screen instructions. For larger or group bookings please call our box office as there may be discounts available to you.

For information regarding our Disabled Facilities and Seating Arrangements please go to the "AMENITIES" link at the top of the page.

Terms and Conditions of Booking 

The management of the Theatre reserve the right to refuse admission and to make any alteration in the cast or programmes rendered necessary by unavoidable cause. No ticket refunds or exchanges given. All bookings will be susceptible to the charges listed below. If a performance is cancelled by the Theatre a full refund can be obtained by contacting the box office. In such a case only the full ticket value printed on the face of the ticket plus any booking fee incurred will be refunded. 

All tickets purchased on line or over the telephone via our box office will normally be posted out from the Theatre within 5 working days - unless the customer has chosen otherwise.  Once purchased, no refunds or exchanges can be given. Any ticket reservations will be held for a maximum of 5 days and then automatically released back into the system if full payment is not made within that time. For group bookings made at the box office, a deposit amount and final payment terms will be agreed between the customer and the box office. All deposits are non - refundable.

Any person deemed by the staff of the Theatre to be causing a disturbance will be asked to leave immediately without refund. 

Booking Charges

On Line Bookings: £1 per ticket booked (credit & debit cards). All on line bookings are processed via our merchant based in the Republic of Ireland and are in Pounds Sterling.

At The Box Office: Credit Cards - £1 per ticket booked, Debit Cards - £1 per total transaction, Cash - no charge

We are sorry but we no longer accept cheques

Babies

Anyone wishing to bring a baby with them to the theatre will need to purchase a baby ticket (only available via our box office). This allows access to the auditorium for babies on a parent’s knee but does not grant them a seat. If a seat is required then a concession priced child ticket should be purchased (where available). To qualify for a baby ticket the baby must be under 2 years of age at the time of the performance. Strictly only one baby allowed per adult. The current price of a baby ticket is £3. Please note that any babies or young children causing a disturbance or distraction to others should be taken out of the auditorium immediately.